Quick and dirty FAQs about Trips.
Yes, you need to create an account to use Trips. When you sign up, you'll get a 14-day free trial with unlimited access. After that, you'll need a subscription to continue.
Yes! Trips works on mobile devices through your web browser. The interface is responsive and optimized for phones and tablets.
Yes, as long as you're logged into your account, you can access your trips from any device with internet access.
How many trips can you *take* is the question. But the answer is: you can create an unlimited number of trips.
Yes! You can edit any event at any time to update dates, locations, or add information. This is a great way to make small tweaks to the event details that the AI extraction might have missed.
Deleted trips are kept for 30 days and can be restored. After 30 days, they're deleted for real.
Most emails process within 1-2 minutes, but complex emails can take up to 5 minutes.
You can edit the event manually to fix any issues, or try forwarding the email again.
Yes. We use industry-standard security practices to protect your data.
Yes, you can delete your account and all associated data at any time from your account settings.
New accounts get a 14-day free trial with full access. After that, you'll need a subscription to continue.
Yes, you can cancel your subscription anytime from the Stripe Customer Portal. Monthly and Yearly plans can be canceled; Lifetime plans cannot be canceled (you get access forever!).
We accept all major credit cards through Stripe's secure payment processing.
Check out our help guides, submit feedback, or report a bug.
Using the feedback and bug report forms.
Still have questions? Browse our other help guides or submit feedback.
If you still need help, you can submit feedback or report a bug.